Privacy Policy

vvoof.ca is committed to maintaining the accuracy, confidentiality, and security of your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Personal Information

We collect personal information through your interactions with our website, including via cookies and similar technologies. This information may be shared with third parties, like advertising partners, to improve your experience and show relevant ads on other sites.

As we focus on Canadian shipping only, we don’t engage in the sale or sharing of personal information for targeted advertising. If you prefer not to have cookies, you can manage your preferences through your browser settings.

Targeted Advertising: Personal information may be shared for ads relevant to your interests.
Opt-Out: You can opt out of targeted advertising using Global Privacy Control.

2. What Information Do We Collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as email, or participate in other site features.

When ordering or registering, we may ask you for your name, email address, mailing address, phone number, credit card information, or other details. You may, however, visit our site anonymously. 

We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. 

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our website. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them. 

3. How Do We Use Your Information?

We may use your information for the following purposes:

  • Personalize your site experience
  • Provide better customer service
  • Process transactions quickly
  • Administer contests, promotions, and surveys

If you have opted in to receive our email newsletter, we may send you periodic emails. To opt-out of promotional emails, refer to the "How can you opt-out, remove or modify information you have provided to us?" section below.

4. How Do We Protect Visitor Information?

We implement various security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. 

When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you provide is transmitted via Secure Socket Layer (SSL) technology and encrypted into our databases to be accessed only as stated above.

5. Do We Use "Cookies"?

Yes. Cookies are small files that are transferred to your computer's hard drive via your web browser. They allow us to recognize your browser and improve your experience by remembering preferences, processing shopping cart items, and analyzing site traffic.

We may contract third-party service providers to help us understand site visitors. These providers may not use the information for anything other than assisting us in our business.

You can manage cookies in your browser settings (e.g., Chrome, Firefox, Internet Explorer). Disabling cookies may impact certain site features, but you can still place orders via phone through customer service.

6. Do We Disclose the Information We Collect to Outside Parties?

We do not sell or disclose your personal information except to fulfill orders and distribute information related to the purposes stated above.

We take strict measures to safeguard your information, ensuring it’s only accessible by authorized personnel and protected using industry-standard technology.

7. How Can You Opt-out, Remove, or Modify Information You Have Provided to Us?

  • To modify email subscriptions, update preferences in the "My Account" section.
  • To delete all of your online account information, sign in and remove shipping addresses, billing addresses, and payment information. We may maintain information about individual sales transactions for record-keeping.

8. Third-Party Links

We may include third-party links on our site. These sites have separate privacy policies, and we are not responsible for their content or activities. However, we welcome feedback on any broken or problematic links.

9. Changes to Our Privacy Policy

If changes are made to our privacy policy, we will post those updates on this page. These changes will apply only to information collected after the date of modification.

This policy was last modified on February 25th, 2025.

10. Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please feel free to contact us with any feedback regarding privacy or other issues.

 

Online Policy Only
This privacy policy applies only to information collected through our website, not offline.

Terms and Conditions
Please also visit our Terms & Conditions section, which governs the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent
By using our site, you consent to our privacy policy.